Terms of service

1. About these terms
Deerbrook Commerce is an online table lamp store operated by DEERBROOK 79 COMMERCE LLC. These terms apply to purchases through deerbrookcommerce.com. Our Shipping, Refund, Payment, and Privacy Policies provide further details about shopping with us. Nothing in these terms limits rights or remedies that cannot be waived under applicable law.

2. Placing an order
You must be legally able to enter into a purchase agreement or have authorization from a parent or legal guardian. Please provide accurate contact, billing, and shipping information and use a payment method you are authorized to use. An order confirmation acknowledges receipt of your order. We may contact you if payment verification, availability, or delivery information needs attention.

3. Product information
Check the selected lamp's dimensions, materials, finish, power requirements, bulb specifications, and package contents before ordering. A brass finish does not necessarily mean solid brass. Room photographs may include furniture, bulbs, or accessories that are not included; the product's included-items list controls. Screen settings and lighting can affect how colors appear, but the item supplied must match its description.

4. Prices and payment
Prices are displayed in U.S. dollars (USD). Standard shipping is free to eligible addresses. Applicable sales tax and the final order total are displayed at checkout before payment. Available payment methods are shown at checkout. If a material pricing or listing error affects your order, we will contact you to agree on a correction or cancel and refund the affected item; we will not charge an increased price without your agreement.

5. Order changes and cancellations
Email info@deerbrookcommerce.com within 24 hours of placing your order to request a change or cancellation. Include your order number and the change requested. We cannot guarantee a change once an order has been processed or shipped. If a cancellation is approved before shipment, the full amount paid for the canceled items, including applicable tax, will be refunded to the original payment method within 5 business days. After shipment, our Refund Policy applies. This request window does not limit rights relating to late shipment or faulty goods.

6. Shipping and delivery
We deliver to the contiguous 48 U.S. states, subject to the exclusions in our Shipping Policy. Processing takes 1-2 business days, followed by an estimated 3-7 business days in transit, for an estimated total of 4-9 business days. If we cannot ship within the promised processing period, we will notify you and offer a revised shipment date and the option to cancel for a full refund. We will obtain consent to delays where required by law.

7. Returns and product concerns
You may request a return within 30 calendar days of delivery. Please report damage, defects, or an incorrect item within 3 calendar days where possible so we can investigate promptly. This reporting request does not remove applicable legal rights. Return conditions, shipping costs, and refund timing are explained in our Refund Policy.

8. Safe use
Follow the instructions and electrical ratings supplied with your lamp. Use compatible bulbs and do not exceed the stated maximum wattage. Do not assume a lamp supports dimming, smart features, or outdoor use unless its product information says so. Stop using a lamp if its cord, plug, socket, or body is damaged. Unplug it and contact us. Do not attempt electrical repairs yourself.

9. Website use and responsibility
Do not use this website for fraud, unauthorized access, or activities that interfere with other customers. Website materials belong to us or their respective owners and may not be reused commercially without permission. We do not exclude responsibility for fraud, personal injury caused by our negligence, or any responsibility that applicable law does not allow us to exclude.

10. Applicable law and updates
These terms are governed by applicable U.S. federal law and Kentucky law, without removing mandatory protections available in your state. Changes apply prospectively; the terms in effect when you order apply to that purchase. Please contact us first if there is a problem so we can work toward a resolution.

11. Contact
Deerbrook Commerce
Operated by DEERBROOK 79 COMMERCE LLC
Website: https://deerbrookcommerce.com
Email: info@deerbrookcommerce.com
Phone: --
Business address: 227 EAGLE PASS, RADCLIFF, KY 40160, United States
Customer service hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5).
Closed: Saturdays, Sundays, and U.S. federal holidays.