Payment Policy

1. Currency and total price
All prices and payments are in U.S. dollars (USD). Applicable sales tax is calculated and displayed at checkout. Standard shipping to eligible addresses is $0.00. Review the full order total before completing payment. We do not add undisclosed store fees after you place an order.

2. Payment methods
Available methods are displayed at checkout and may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, and Google Pay. A method is accepted only when it is offered for your checkout, device, and transaction. Payment logos or examples do not guarantee that every method is available for every order.

3. Authorization and confirmation
Payment must be successfully confirmed before an order is dispatched. Your provider may place a temporary authorization hold while the transaction is processed. If verification fails or your payment is declined, check your billing details or contact your payment provider before retrying. Contact us if you believe you have been charged twice.

4. Payment security
Payments are handled through the store's checkout and its payment providers. Do not email full card numbers, card security codes, or account passwords to customer service. We will not ask you to send those details by email to complete an order.

5. Refunds and cancellations
Approved refunds and approved pre-shipment cancellations are returned to the original payment method within a maximum of 5 business days. We do not charge a refund processing fee or require you to accept store credit instead of an eligible refund. See our Refund Policy for eligibility and return shipping costs.

6. Payment questions
Email: info@deerbrookcommerce.com
Phone: --
Customer service: Monday-Friday, 9:00 AM-6:00 PM (UTC-5), excluding U.S. federal holidays.