Privacy policy

1. Who handles your information
DEERBROOK 79 COMMERCE LLC, trading as Deerbrook Commerce, handles personal information collected through deerbrookcommerce.com and related customer service communications. Contact us at info@deerbrookcommerce.com or the address below with privacy questions or requests.

2. Information collected
When you browse, order, or contact us, we collect information relevant to those activities. This can include your name, email address, telephone number, billing and delivery addresses, order details, payment status, transaction identifiers, and messages or photographs you send to customer service. Shopify and payment providers process payment credentials through checkout. Please do not send full card numbers, passwords, or other sensitive financial details by email.

Technical information may include your IP address, device and browser details, pages viewed, referring pages, and cookie identifiers. Information comes from you, your interaction with the website, and providers that support payments, order fulfillment, and website operations.

3. How information is used
We use information to process payments and orders, arrange delivery, provide tracking, handle returns and refunds, respond to questions, prevent fraud, maintain website security, and meet accounting and legal obligations. Where permitted and consistent with your choices, information may also be used to understand website performance or send marketing communications. You can unsubscribe from marketing emails without affecting messages needed to manage an order.

4. Service providers and disclosures
Our store runs on Shopify. We disclose information needed to operate the store to Shopify, payment providers, shipping and fulfillment providers, customer service or technical providers, and professional advisers. For example, a carrier needs delivery details, while a payment provider needs information to process and verify a transaction. Providers may also process certain data under their own privacy notices. Shopify explains its practices at https://www.shopify.com/legal/privacy.

Information may be disclosed where required by law, to respond to lawful requests, to address fraud or security incidents, or in connection with a business transfer subject to appropriate protections. We do not publish customer payment details or private order information on product pages.

5. Cookies and choices
Cookies and similar technologies support functions such as the shopping cart, checkout, security, and remembering preferences. Where optional analytics or advertising tools are enabled, the applicable privacy controls and notices should be used to manage those choices. You can also adjust browser settings; blocking essential cookies may affect checkout or account functions. Privacy choices do not unsubscribe you from necessary order updates.

Where applicable law grants an opt-out of the sale or sharing of personal information or targeted advertising, you may exercise that right by contacting info@deerbrookcommerce.com and through any privacy-choice controls provided on the website. We honor applicable legally recognized opt-out preference signals, including Global Privacy Control, where required. Disclosures for advertising can be treated as a sale or sharing under some state laws even when no money is exchanged.

6. Retention and security
We retain personal information for as long as reasonably needed to complete orders, provide support, maintain required tax and transaction records, resolve disputes, and meet legal obligations. Retention depends on the type of information and the purpose for keeping it. We use reasonable safeguards appropriate to the information, but no internet transmission or storage system can be guaranteed completely secure.

7. Your privacy rights
Depending on your state and the law that applies to our business, you may have rights to access or receive a copy of your information, correct inaccuracies, request deletion, and opt out of certain uses or disclosures. Some information must be retained for legal, security, or transaction purposes. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Email info@deerbrookcommerce.com with the subject "Privacy Request" and describe your request. We may verify your identity using information related to your account or order. An authorized agent may submit a request with evidence of authority; we may also need to verify your identity. Where an appeal right applies, reply to our decision with the subject "Privacy Appeal." We will handle requests and appeals within the time required by applicable law.

8. Children and international processing
Our store is intended for adult shoppers and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action. Service providers may process information in the United States or other countries where they operate, subject to applicable safeguards and legal requirements.

9. Updates and contact
We will update this policy when our practices or legal requirements change and provide additional notice where required. 
Deerbrook Commerce
Operated by DEERBROOK 79 COMMERCE LLC
Website: https://deerbrookcommerce.com
Email: info@deerbrookcommerce.com
Phone: --
Business address: 227 EAGLE PASS, RADCLIFF, KY 40160, United States
Customer service hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5).
Closed: Saturdays, Sundays, and U.S. federal holidays.